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Help With the Basics BSP 4010: Home

Resources for Students who need support with Digital Literacy skills

Image of Northstar classroom with students in computer lab

Need to talk to someone?

If you need help using Blackboard, zoom, or other programs used in this course, reach out to the Digital Literacy team (Laura Dibble, Carmen Canty-Johnson, or Stephen Dawkins Ramirez).

 

Virtual Live help: Call 336.734.7409 for the link to be sent to you

Available Mon-Fri 3pm-5pm

 

Phone: 336.757.3716

In-person help, with a reservation: RLS 2343

Click here to book private study room

If we can't help you, we will help you find who can. 

Your Digital Navigator

This is a video introducing Carmen Canty-Johnson, the digital navigator for this course. You can reach me at 336.734.7409. My office is on Main Campus, located in Strickland 3345.

 

 

Click here to Log in to your NorthStar account. You will need your Forsyth Tech email address and your password. 

 

What is NorthStar?

This video will tell you more about the NorthStar program.

 

 

If you need help with your free NorthStar account, contact your Digital Navigator, Carmen Canty-Johnson at 336.734.7409 or email her at ccanty-johnson@forsythtech.edu.

ITS Help Desk

 

If your device is not working properly, reach out to the Forsyth Tech ITS Help desk. 

Phone: 866.517.3567

Website Link: Help Desk link

Live Chat Link: Click here for Live Chat with ITS

Walk-In Technical Support: Main Campus, Allman 106

Mon-Thurs 8am-5pm

Fri 8am-3pm

Make an Appointment in Navigate

 

The video below will show you how to make an appointment for tutoring or meeting with anyone on your team. This includes your advisor, financial aid support, or career services. 

 

 

When you are ready to make an appointment:

 Click here to Make an Appointment

Please note: not all areas of content may meet ADA compliance. If you find that you need assistance accessing any resources, please contact your Digital Literacy Services Team at 336.757.3716.

 

 

This LibGuide was created by Carmen Canty-Johnson, Online Learner Engagement and Outreach.  For questions, issues, and/or suggestions please contact her at ccanty-johnson@forsythtech.edu.

Image of Male Northstar students in a computer lab